Updated 6/6/2026
Last updated: February 2026
At Som Sparsh, we are committed to delivering your handcrafted, natural products safely and on time. Please read our shipping policy carefully to understand how and when your order will reach you.
Shipping Locations
We currently ship across India.
International shipping is not available at this time.
Order Processing Time
All orders are processed within 1–3 business days
Orders are not shipped or delivered on Sundays or public holidays
As our products are handcrafted in small batches, slight delays may occur during high-demand periods. In such cases, we will keep you informed.
Shipping Time
Once dispatched, delivery usually takes:
Metro cities: 3–5 business days
Other locations: 5–8 business days
Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) are calculated at checkout
Any ongoing free shipping offers will be clearly mentioned on the website or product page
Order Tracking
Once your order is shipped, you will receive a shipping confirmation message/email containing your tracking details, allowing you to track your order in real time.
Packaging
All Som Sparsh products are carefully packed to ensure they reach you in perfect condition.
We use secure, leak-proof packaging suitable for natural oils and skincare products.
Delivery Issues
If your order is:
Delayed beyond the expected delivery time
Delivered damaged
Incorrect or incomplete
Please contact us within 48 hours of delivery at:
📧 care@somsparsh.com
📱 WhatsApp: +91 7878 665 775
We’ll resolve the issue at the earliest.
Incorrect Address / Failed Delivery
Please ensure that your shipping address and contact details are accurate
Som Sparsh is not responsible for delays or non-delivery due to incorrect address details
If a shipment is returned to us due to failed delivery attempts, re-shipping charges may apply
Questions?
If you have any shipping questions, feel free to reach out to us:
🌐 Website: SomSparsh.com
📧 Email: care@somsparsh.com
📱 WhatsApp: +91 7878 665 775